Tell us about your experience You can contact the Patient Experience Team: Online By completing our online feedback form By email LOTH.Feedback@nhs.scot In writing Patient Experience Team – NHS Lothian Waverley Court, 4 East Market Street, Edinburgh, EH8 8BG By telephone 0131 536 3370 (open Mon-Fri, 9am to 2pm) Care Opinion You can provide anonymous feedback using Care Opinion Dignity and Respect NHS Lothian is committed to providing a safe and secure environment for both staff and patients. Our staff are here to support you and will act professionally, treating you with dignity and respect. We ask you to do the same. We appreciate that people may act out of character and in times of difficult or stressful situations, please be patient and the team will do their best to help, however verbal abuse or aggression will not be accepted. In these situations, the Patient Experience Team may terminate telephone calls.
