{"id":6210,"date":"2026-09-15T15:05:24","date_gmt":"2026-09-15T14:05:24","guid":{"rendered":"https:\/\/www.nhslothian.scot\/yourrights\/?page_id=6210"},"modified":"2026-09-15T15:05:52","modified_gmt":"2026-09-15T14:05:52","slug":"key-documents","status":"publish","type":"page","link":"https:\/\/www.nhslothian.scot\/yourrights\/patient-experience-team-tell-us-about-your-experience\/child-friendly-complaints\/key-documents\/","title":{"rendered":"Key Documents"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Please read the following documents for more information.\u00a0 They include useful information on supporting a child, informing adults of complaints, informed consent and determining capacity.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"567\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Guidance.png\" alt=\"Child CHP Guidance\" class=\"wp-image-6211 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Guidance.png 566w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Guidance-300x300.png 300w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Guidance-150x150.png 150w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Child Friendly Complaints Handling Process Guidance &#8211; <a href=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcess-handling-guidance.pdf\" data-type=\"link\" data-id=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcess-handling-guidance.pdf\" target=\"_blank\" rel=\"noopener\">download pdf<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:32% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"261\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Principles.png\" alt=\"Child CHP Principles\" class=\"wp-image-6212 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Principles.png 262w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/Child-CHP-Principles-150x150.png 150w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Child Friendly Complaints Handling Principles &#8211; <a href=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCPrinciples.pdf\" data-type=\"link\" data-id=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCPrinciples.pdf\" target=\"_blank\" rel=\"noopener\">download pdf<\/a><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Please read the following documents for more information.&nbsp; They include useful information on supporting a child, informing adults of complaints, informed consent and determining capacity. Child Friendly Complaints Handling Process Guidance &ndash; download pdf Child Friendly Complaints Handling Principles &ndash; download pdf<\/p>\n","protected":false},"author":48,"featured_media":0,"parent":6185,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-6210","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"anamezzomo","author_link":"https:\/\/www.nhslothian.scot\/yourrights\/blog\/author\/anamezzomo\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"Please read the following documents for more information.&nbsp; They include useful information on supporting a child, informing adults of complaints, informed consent and determining capacity. Child Friendly Complaints Handling Process Guidance &ndash; download pdf Child Friendly Complaints Handling Principles &ndash; download pdf","_links":{"self":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/comments?post=6210"}],"version-history":[{"count":1,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6210\/revisions"}],"predecessor-version":[{"id":6213,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6210\/revisions\/6213"}],"up":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6185"}],"wp:attachment":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/media?parent=6210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/categories?post=6210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}