{"id":6199,"date":"2026-09-15T14:55:31","date_gmt":"2026-09-15T13:55:31","guid":{"rendered":"https:\/\/www.nhslothian.scot\/yourrights\/?page_id=6199"},"modified":"2026-09-15T14:55:56","modified_gmt":"2026-09-15T13:55:56","slug":"how-to-make-a-complaint-as-a-child-or-on-behalf-of-a-child","status":"publish","type":"page","link":"https:\/\/www.nhslothian.scot\/yourrights\/patient-experience-team-tell-us-about-your-experience\/child-friendly-complaints\/how-to-make-a-complaint-as-a-child-or-on-behalf-of-a-child\/","title":{"rendered":"How to make a complaint as a child or on behalf of a child"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The links below provide guidance from the SPSO on ways a child can make a complaint or an adult on behalf of a child.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:32% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf-724x1024.jpg\" alt=\"CFCProcedure1.pdf\" class=\"wp-image-6204 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf-724x1024.jpg 724w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf-212x300.jpg 212w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf-768x1086.jpg 768w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf-1086x1536.jpg 1086w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf-806x1140.jpg 806w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf.jpg 1414w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Child makes a complaint &#8211; <a href=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf.pdf\" data-type=\"link\" data-id=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure1.pdf.pdf\" target=\"_blank\" rel=\"noopener\">download pdf<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf-724x1024.jpg\" alt=\"CFCProcedure2.pdf\" class=\"wp-image-6205 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf-724x1024.jpg 724w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf-212x300.jpg 212w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf-768x1086.jpg 768w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf-1086x1536.jpg 1086w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf-806x1140.jpg 806w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf.jpg 1414w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Adult makes a complaint on behalf of a child &#8211; <a href=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf.pdf\" data-type=\"link\" data-id=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure2.pdf.pdf\" target=\"_blank\" rel=\"noopener\">download pdf<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf-724x1024.jpg\" alt=\"CFCProcedure 3.pdf\" class=\"wp-image-6203 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf-724x1024.jpg 724w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf-212x300.jpg 212w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf-768x1086.jpg 768w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf-1086x1536.jpg 1086w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf-806x1140.jpg 806w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure-3.pdf.jpg 1414w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Adult complains about an issue that affects a child &#8211; <a href=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure3.pdf.pdf\" data-type=\"link\" data-id=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2026\/09\/CFCProcedure3.pdf.pdf\" target=\"_blank\" rel=\"noopener\">download pdf<\/a><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The links below provide guidance from the SPSO on ways a child can make a complaint or an adult on behalf of a child. Child makes a complaint &ndash; download pdf Adult makes a complaint on behalf of a child &ndash; download pdf Adult complains about an issue that affects a child &ndash; download pdf<\/p>\n","protected":false},"author":48,"featured_media":0,"parent":6185,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-6199","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"anamezzomo","author_link":"https:\/\/www.nhslothian.scot\/yourrights\/blog\/author\/anamezzomo\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"The links below provide guidance from the SPSO on ways a child can make a complaint or an adult on behalf of a child. Child makes a complaint &ndash; download pdf Adult makes a complaint on behalf of a child &ndash; download pdf Adult complains about an issue that affects a child &ndash; download pdf","_links":{"self":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/comments?post=6199"}],"version-history":[{"count":2,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6199\/revisions"}],"predecessor-version":[{"id":6207,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6199\/revisions\/6207"}],"up":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/6185"}],"wp:attachment":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/media?parent=6199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/categories?post=6199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}