{"id":3,"date":"2021-04-08T14:31:10","date_gmt":"2021-04-08T13:31:10","guid":{"rendered":"https:\/\/weare.nhslothian.scot\/master-subsite\/?page_id=3"},"modified":"2023-01-30T00:06:31","modified_gmt":"2023-01-30T00:06:31","slug":"home","status":"publish","type":"page","link":"https:\/\/www.nhslothian.scot\/yourrights\/","title":{"rendered":"Your Rights &amp; Privacy"},"content":{"rendered":"<style>.kb-row-layout-id1504_02021b-cc > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id1504_02021b-cc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id1504_02021b-cc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1520px;margin-left:auto;margin-right:auto;padding-top:50px;padding-bottom:50px;min-height:650px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1504_02021b-cc{background-image:url('https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2023\/01\/YourRightsBanner.jpg');background-size:cover;background-position:75% 3%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id1504_02021b-cc > .kt-row-layout-overlay{opacity:0.00;background:linear-gradient(90deg, #cf2e2e 50%, #400000 50%);mix-blend-mode:multiply;}.kb-row-layout-id1504_02021b-cc ,.kb-row-layout-id1504_02021b-cc h1,.kb-row-layout-id1504_02021b-cc h2,.kb-row-layout-id1504_02021b-cc h3,.kb-row-layout-id1504_02021b-cc h4,.kb-row-layout-id1504_02021b-cc h5,.kb-row-layout-id1504_02021b-cc h6{color:#fff;}.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (hover: none){.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id1504_02021b-cc{background-image:url('https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2023\/01\/YourRightsBanner.jpg');background-size:cover;background-position:71% 7.000000000000001%;background-attachment:scroll;background-repeat:no-repeat;}}@media all and (max-width: 1024px){.kb-row-layout-id1504_02021b-cc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id1504_02021b-cc > .kt-row-layout-overlay{opacity:0.00;}}@media all and (max-width: 1024px){.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id1504_02021b-cc{margin-top:0px;margin-bottom:0px;background-image:url('https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2023\/01\/YourRightsBanner.jpg');background-size:cover;background-position:70% 9%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id1504_02021b-cc > .kt-row-column-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;min-height:650px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1504_02021b-cc > .kt-row-layout-overlay{opacity:0.00;background:#cf2e2e;mix-blend-mode:multiply;}.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id1504_02021b-cc .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1504_02021b-cc alignfull has-standard-black-background-color kt-row-has-bg fullstretch wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-gradient\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column1504_1352a8-53 > .kt-inside-inner-col{display:flex;}.kadence-column1504_1352a8-53 > .kt-inside-inner-col,.kadence-column1504_1352a8-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1504_1352a8-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1504_1352a8-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_1352a8-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column1504_1352a8-53{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_1352a8-53{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_1352a8-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_1352a8-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1504_1352a8-53{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column1504_1352a8-53{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_1352a8-53{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_1352a8-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column1504_1352a8-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1504_1352a8-53 > .kt-inside-inner-col{padding-right:0px;padding-left:0px;flex-direction:column;justify-content:center;}.kt-row-column-wrap > .kadence-column1504_1352a8-53{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_1352a8-53{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_1352a8-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_1352a8-53, .kt-inside-inner-col > .kadence-column1504_1352a8-53:not(.specificity){margin-right:0px;margin-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1504_1352a8-53 inner-column-1\"><div class=\"kt-inside-inner-col\"><div class=\"gb-grid-wrapper gb-grid-wrapper-8d77cc7c\">\n<div class=\"gb-grid-column gb-grid-column-6c9ba592\"><div class=\"gb-container gb-container-6c9ba592\"><div class=\"gb-inside-container\">\n<style>.kb-row-layout-id1504_f49f74-55 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id1504_f49f74-55 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id1504_f49f74-55 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1150px;margin-left:auto;margin-right:auto;padding-top:30px;padding-right:50px;padding-bottom:30px;padding-left:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1504_f49f74-55{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;overflow:clip;isolation:isolate;}.kb-row-layout-id1504_f49f74-55 > .kt-row-layout-overlay{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-row-layout-id1504_f49f74-55 > .kt-row-layout-overlay{opacity:0.00;mix-blend-mode:normal;}.kb-row-layout-id1504_f49f74-55 ,.kb-row-layout-id1504_f49f74-55 h1,.kb-row-layout-id1504_f49f74-55 h2,.kb-row-layout-id1504_f49f74-55 h3,.kb-row-layout-id1504_f49f74-55 h4,.kb-row-layout-id1504_f49f74-55 h5,.kb-row-layout-id1504_f49f74-55 h6{color:#fff;}.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id1504_f49f74-55 > .kt-row-column-wrap{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id1504_f49f74-55 > .kt-row-column-wrap{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;min-height:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1504_f49f74-55{border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}.kb-row-layout-id1504_f49f74-55 > .kt-row-layout-overlay{border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id1504_f49f74-55 .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1504_f49f74-55 alignfull has-alternative-accent-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{display:flex;}.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column1504_7b8a43-20 > .kt-inside-inner-col,.kadence-column1504_7b8a43-20 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_7b8a43-20 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column1504_7b8a43-20{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_7b8a43-20{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_7b8a43-20 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1504_7b8a43-20{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column1504_7b8a43-20{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_7b8a43-20{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{padding-top:0px;padding-bottom:0px;flex-direction:column;justify-content:center;}.kt-row-column-wrap > .kadence-column1504_7b8a43-20{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_7b8a43-20{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_7b8a43-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_7b8a43-20, .kt-inside-inner-col > .kadence-column1504_7b8a43-20:not(.specificity){margin-top:0px;margin-bottom:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1504_7b8a43-20 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<h1 class=\"gb-headline gb-headline-5e517ec5 gb-headline-text\">Your Rights &amp; Privacy<\/h1>\n\n\n\n<div class=\"gb-headline gb-headline-1a70ee11 gb-headline-text\">NHS Lothian values your comments, good or bad, to help us improve our services. In this section you will find out how to leave compliments, concerns or complaints and about your rights including those under current Data Protection Law.<\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e1072edf\"><div class=\"gb-container gb-container-e1072edf\"><div class=\"gb-inside-container\">\n<style>.kb-row-layout-id1504_9d5cb9-13 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id1504_9d5cb9-13 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id1504_9d5cb9-13 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1150px;margin-left:auto;margin-right:auto;padding-top:30px;padding-right:50px;padding-bottom:30px;padding-left:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1504_9d5cb9-13{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;overflow:clip;isolation:isolate;}.kb-row-layout-id1504_9d5cb9-13 > .kt-row-layout-overlay{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-row-layout-id1504_9d5cb9-13 > .kt-row-layout-overlay{opacity:0.00;background-color:#323031;mix-blend-mode:normal;}.kb-row-layout-id1504_9d5cb9-13 ,.kb-row-layout-id1504_9d5cb9-13 h1,.kb-row-layout-id1504_9d5cb9-13 h2,.kb-row-layout-id1504_9d5cb9-13 h3,.kb-row-layout-id1504_9d5cb9-13 h4,.kb-row-layout-id1504_9d5cb9-13 h5,.kb-row-layout-id1504_9d5cb9-13 h6{color:#fff;}.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id1504_9d5cb9-13 > .kt-row-column-wrap{padding-top:20px;padding-right:30px;padding-bottom:20px;padding-left:30px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id1504_9d5cb9-13 > .kt-row-column-wrap{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;min-height:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1504_9d5cb9-13{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id1504_9d5cb9-13 > .kt-row-layout-overlay{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;opacity:0.00;background:#400000;mix-blend-mode:multiply;}.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id1504_9d5cb9-13 .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1504_9d5cb9-13 alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column1504_f054e1-94 > .kt-inside-inner-col{display:flex;}.kadence-column1504_f054e1-94 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column1504_f054e1-94 > .kt-inside-inner-col,.kadence-column1504_f054e1-94 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1504_f054e1-94 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1504_f054e1-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_f054e1-94 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column1504_f054e1-94{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_f054e1-94{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_f054e1-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_f054e1-94 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1504_f054e1-94{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column1504_f054e1-94{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_f054e1-94{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_f054e1-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column1504_f054e1-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1504_f054e1-94 > .kt-inside-inner-col{padding-top:0px;padding-bottom:0px;flex-direction:column;justify-content:center;}.kt-row-column-wrap > .kadence-column1504_f054e1-94{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_f054e1-94{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1504_f054e1-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1504_f054e1-94, .kt-inside-inner-col > .kadence-column1504_f054e1-94:not(.specificity){margin-top:0px;margin-bottom:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1504_f054e1-94 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:260px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:260px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:220px\"><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-1febd951 fsb-style-show-front fullstretch alignfull\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-group alignfull has-light-accent-plum-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 32%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading colourtextbold\">Your Rights<\/h2>\n\n\n\n<p>Those who are responsible for looking after your health will do whatever they can to make sure you are given the best possible treatment.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-70457ddf wp-block-columns-is-layout-flex\" style=\"padding-top:0px\">\n<div class=\"wp-block-column supplementary is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<ul class=\"wp-block-list\">\n<li>NHS Lothian values your comments, good or bad, to help us improve the service. Please see links for further information about how to make a suggestion or complaint. Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NHS Treatment. The NHS Complaints Procedure includes instructions in english, arabic, bengali, chinese, punjabi and urdu.<\/li>\n\n\n\n<li>Under the NHS Complaint Procedure if a complainant is unhappy with the NHS Lothian response to their complaint they have the right to approach the Scottish Public Services Ombudsman and ask the Ombudsman to review their complaint.<\/li>\n\n\n\n<li>The Freedom of Information Act (Scotland) 2002 became law in January 2005 and allowed the public to request information held by public authorities in Scotland.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"1024\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2023\/01\/nurse.jpg\" alt=\"Female dietician in a hospital ward setting\" class=\"wp-image-675 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2023\/01\/nurse.jpg 640w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2023\/01\/nurse-188x300.jpg 188w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Your Rights Those who are responsible for looking after your health will do whatever they can to make sure you are given the best possible treatment.&nbsp;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/wholewidth.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"st3vi3b0y","author_link":"https:\/\/www.nhslothian.scot\/yourrights\/blog\/author\/st3vi3b0y\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"Your Rights Those who are responsible for looking after your health will do whatever they can to make sure you are given the best possible treatment.&nbsp;","_links":{"self":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":8,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1504,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/3\/revisions\/1504"}],"wp:attachment":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/media?parent=3"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/categories?post=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}