{"id":1353,"date":"2023-09-26T15:43:04","date_gmt":"2023-09-26T14:43:04","guid":{"rendered":"https:\/\/www.nhslothian.scot\/yourrights\/?page_id=1353"},"modified":"2025-12-04T14:49:45","modified_gmt":"2025-12-04T14:49:45","slug":"what-matters-to-you","status":"publish","type":"page","link":"https:\/\/www.nhslothian.scot\/yourrights\/patient-experience-team-tell-us-about-your-experience\/what-matters-to-you\/","title":{"rendered":"What matters to you?"},"content":{"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:32% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"298\" height=\"298\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-1.png\" alt=\"What Matters to You? logo\" class=\"wp-image-1935 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-1.png 298w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-1-150x150.png 150w\" sizes=\"auto, (max-width: 298px) 100vw, 298px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>\u2018<a href=\"https:\/\/www.whatmatterstoyou.scot\/\" data-type=\"link\" data-id=\"https:\/\/www.whatmatterstoyou.scot\/\" target=\"_blank\" rel=\"noreferrer noopener\">What matters to you<\/a>?\u2019 (WMTY) is a worldwide initiative encouraging more meaningful conversations between people who provide health and social care and the people receiving.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"What matters to you?\" width=\"1520\" height=\"855\" src=\"https:\/\/www.youtube.com\/embed\/0XX9K8ZqOSg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p>Asking \u2018What matters to you?\u2019 is a simple way to help us, at NHS Lothian, provide care which is individual to you.&nbsp; This person-centred approach can help establish a relationship where healthcare providers understand more about you and the things that are most important to you.&nbsp; Evidence shows that this approach can improve health and wellbeing outcomes.&nbsp; At NHS Lothian we want embed this into our everyday practise by asking, listening and doing what matters for people.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Here are some examples of what people said mattered to them:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"122\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2-1024x122.png\" alt=\"It\\'s really important that my granddaughter is involved in discussion about my support. She is the main person in my life!\" class=\"wp-image-1937\" style=\"width:823px;height:auto\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2-1024x122.png 1024w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2-300x36.png 300w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2-768x91.png 768w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2-1536x182.png 1536w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2-1520x180.png 1520w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-2.png 1996w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"133\" src=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3-1024x133.png\" alt=\"When I\\'m in hospital I want to be able to take my medication at a time that suits me rather than on drug rounds\" class=\"wp-image-1939\" style=\"width:823px;height:auto\" srcset=\"https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3-1024x133.png 1024w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3-300x39.png 300w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3-768x99.png 768w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3-1536x199.png 1536w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3-1520x197.png 1520w, https:\/\/www.nhslothian.scot\/yourrights\/wp-content\/uploads\/sites\/7\/2024\/05\/WMTY-Picture-3.png 1992w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>So here are some questions we may ask to find out what matters to you:<\/p>\n\n\n\n<p>\u201cWhat are the things that are important to you at the moment?\u201d&nbsp;<\/p>\n\n\n\n<p>\u201cWhat would you like to achieve as a result of this care or support?\u201d<\/p>\n\n\n\n<p>\u201cWhen you have a good day, what are the things that make it good?\u201d&nbsp;<\/p>\n\n\n\n<p>\u201cIs there anything else you want to tell me that I haven\u2019t asked about?\u201d<\/p>\n\n\n\n<p>Here is an inspiring talk by Jason Leitch on the importance of this approach. What Matters to You, Jason Leitch<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\u201cWhat Matters to Me\u201d \u2013 a new vital sign | Jason Leitch | TEDxGlasgow\" width=\"1520\" height=\"855\" src=\"https:\/\/www.youtube.com\/embed\/H_Z1ZvjlKDE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>&lsquo;What matters to you?&rsquo; (WMTY) is a worldwide initiative encouraging more meaningful conversations between people who provide health and social care and the people receiving. Asking &lsquo;What matters to you?&rsquo; is a simple way to help us, at NHS Lothian, provide care which is individual to you.&nbsp; This person-centred approach can help establish a relationship<\/p>\n","protected":false},"author":46,"featured_media":0,"parent":1320,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-1353","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"scottsamson","author_link":"https:\/\/www.nhslothian.scot\/yourrights\/blog\/author\/scottsamson\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"&lsquo;What matters to you?&rsquo; (WMTY) is a worldwide initiative encouraging more meaningful conversations between people who provide health and social care and the people receiving. Asking &lsquo;What matters to you?&rsquo; is a simple way to help us, at NHS Lothian, provide care which is individual to you.&nbsp; This person-centred approach can help establish a relationship","_links":{"self":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/1353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/comments?post=1353"}],"version-history":[{"count":6,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/1353\/revisions"}],"predecessor-version":[{"id":4721,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/1353\/revisions\/4721"}],"up":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/pages\/1320"}],"wp:attachment":[{"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/media?parent=1353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nhslothian.scot\/yourrights\/wp-json\/wp\/v2\/categories?post=1353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}