If you would like to give us feedback, whether a compliment, concern or complaint, please speak to the service directly involved or contact the NHS Lothian Patient Experience Team.<\/p>\n\n\n\n
Please click here to find out the Definition of Compliment, Concerns and Complaints<\/a><\/p>\n\n\n\n You can contact the Patient Experience Team:<\/p>\n\n\n\n In writing<\/strong><\/p>\n\n\n\n Patient Experience Team – NHS Lothian 102 Westport<\/p>\n\n\n\n Edinburgh<\/p>\n\n\n\n EH3 9DN <\/p>\n\n\n\n By telephone<\/strong><\/p>\n\n\n\n 0131 536 3370 (open Mon-Fri, 9am to 2pm) By email<\/strong><\/p>\n\n\n\n LOTH.Feedback@nhs.scot<\/a><\/p>\n\n\n\n By online feedback form<\/a><\/strong><\/p>\n\n\n\n Where possible, it would be helpful if you can provide us with the following information:<\/p>\n\n\n\n If you are not the patient and are providing information on or behalf of someone else, we will need to obtain their consent so that we can act on this information. For further details please see our FAQ<\/a> section.<\/p>\n\n\n\n Complaints<\/u><\/strong><\/p>\n\n\n\n When making a complaint about your experience or on behalf of someone else, it is important to us that we offer the right support.\u00a0 We recommend you submit your complaint in writing by email, letter or through our online submission form<\/a> as this will ensure the details of your complaint are fully captured and from your own perspective.<\/p>\n\n\n\n
Mainpoint<\/p>\n\n\n\n
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