{"id":1757,"date":"2024-11-22T09:19:57","date_gmt":"2024-11-22T09:19:57","guid":{"rendered":"https:\/\/www.nhslothian.scot\/vaccinations-new\/?page_id=1757"},"modified":"2026-03-25T11:09:34","modified_gmt":"2026-03-25T11:09:34","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.nhslothian.scot\/vaccinations\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<div class=\"wp-block-getwid-section headingblockmargin gowide alignfull getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-left-medium getwid-padding-right-medium getwid-margin-left-none getwid-margin-right-none getwid-align-items-flex-start\" style=\"min-height:190px;padding-top:2px;padding-bottom:0px\"><div class=\"wp-block-getwid-section__divider is-bottom-divider\"><svg viewBox=\"0 0 1000 100\" class=\"wp-block-getwid-section__divider-svg wp-block-getwid-section__divider-svg-negative\"><\/svg><\/div><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background\" style=\"background-color:#21d9ff;background-image:url('https:\/\/www.nhslothian.scot\/vaccinations-new\/wp-content\/uploads\/sites\/15\/2023\/01\/abstract.jpg');background-position:top center;background-repeat:no-repeat\"><div class=\"wp-block-getwid-section__background-image-wrapper\"><img decoding=\"async\" class=\"wp-block-getwid-section__background-image\" src=\"https:\/\/www.nhslothian.scot\/vaccinations-new\/wp-content\/uploads\/sites\/15\/2023\/01\/abstract.jpg\" alt=\"abstract\" \/><\/div><\/div><div class=\"wp-block-getwid-section__foreground\" style=\"opacity:0;background-color:#754082\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\">\n\n<div class=\"wp-block-group videoheadergroup nomargintop\" style=\"padding-top:0;padding-bottom:0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-columns nomargintop is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;flex-basis:80%\">\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:20px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:20px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"margin-bottom:-20px\"><\/div><\/div>\n\n\n<h1 class=\"gb-headline gb-headline-1ed7ade0 gb-headline-text\">Contact Us<\/h1>\n\n<\/div>\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n<\/div>\n\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-section headingblockmargin gowide alignfull getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-left-medium getwid-padding-right-medium getwid-margin-left-none getwid-margin-right-none\" style=\"min-height:250px;padding-top:2px;padding-bottom:0px\"><div class=\"wp-block-getwid-section__divider is-top-divider\"><svg viewBox=\"0 0 1000 100\" class=\"wp-block-getwid-section__divider-svg wp-block-getwid-section__divider-svg-negative\"><\/svg><\/div><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background\" style=\"background-color:#00c2ff\"><\/div><div class=\"wp-block-getwid-section__foreground\" style=\"opacity:0;background-color:#35103b\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\">\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"margin-bottom:-31px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"margin-bottom:-44px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"margin-bottom:-67px\"><\/div><\/div>\n\n<div class=\"gb-container gb-container-cee81326\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-64308bf9\">\n<div class=\"gb-grid-column gb-grid-column-38221c73\"><div class=\"gb-container gb-container-38221c73\"><div class=\"gb-inside-container\">\n<style>.kt-info-box3379_944a38-65{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_944a38-65{height:auto;align-self:stretch;}.kt-info-box3379_944a38-65 .kt-blocks-info-box-link-wrap{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_944a38-65{max-width:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_944a38-65 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box3379_944a38-65 .kt-blocks-info-box-link-wrap{background:rgba(255,255,255,0);max-width:100%;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.kt-info-box3379_944a38-65 .kt-blocks-info-box-media-align-top .kt-blocks-info-box-media-container{max-width:100%;}.kt-info-box3379_944a38-65 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box3379_944a38-65 .kt-info-svg-icon-flip, .kt-info-box3379_944a38-65 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box3379_944a38-65 .kt-blocks-info-box-media{background:#ffffff;border-color:var(--global-palette7, #eeeeee);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box3379_944a38-65 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:15px;margin-bottom:0px;margin-left:15px;}.kt-info-box3379_944a38-65 .kt-infobox-textcontent h4.kt-blocks-info-box-title{color:#323031;font-size:var(--global-kb-font-size-md, 1.25rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:-5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.wp-block-kadence-infobox.kt-info-box3379_944a38-65 .kt-blocks-info-box-text{font-size:var(--global-kb-font-size-lg, 2rem);font-weight:bold;margin-top:50px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box3379_944a38-65 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box3379_944a38-65\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"#vaccination-enquiries-helpline-anchor\"><div class=\"kt-infobox-textcontent\"><h4 class=\"kt-blocks-info-box-title\"><strong><strong><strong><strong>Vaccination Enquiries Helpline<\/strong><\/strong><\/strong><\/strong><\/h4><\/div><\/a><\/div>\n\n<\/div><\/div><\/div>\n<div class=\"gb-grid-column gb-grid-column-525c0ec1\"><div class=\"gb-container gb-container-525c0ec1\"><div class=\"gb-inside-container\">\n<style>.kt-info-box3379_5874a9-cc{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_5874a9-cc{height:auto;align-self:stretch;}.kt-info-box3379_5874a9-cc .kt-blocks-info-box-link-wrap{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_5874a9-cc{max-width:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_5874a9-cc .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box3379_5874a9-cc .kt-blocks-info-box-link-wrap{background:rgba(255,255,255,0);max-width:100%;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.kt-info-box3379_5874a9-cc .kt-blocks-info-box-media-align-top .kt-blocks-info-box-media-container{max-width:100%;}.kt-info-box3379_5874a9-cc .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box3379_5874a9-cc .kt-info-svg-icon-flip, .kt-info-box3379_5874a9-cc .kt-blocks-info-box-number{font-size:50px;}.kt-info-box3379_5874a9-cc .kt-blocks-info-box-media{background:#ffffff;border-color:var(--global-palette7, #eeeeee);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box3379_5874a9-cc .kt-blocks-info-box-media-container{margin-top:0px;margin-right:15px;margin-bottom:0px;margin-left:15px;}.kt-info-box3379_5874a9-cc .kt-infobox-textcontent h4.kt-blocks-info-box-title{color:#323031;font-size:var(--global-kb-font-size-md, 1.25rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:-5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.wp-block-kadence-infobox.kt-info-box3379_5874a9-cc .kt-blocks-info-box-text{font-size:var(--global-kb-font-size-lg, 2rem);font-weight:bold;margin-top:50px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box3379_5874a9-cc .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box3379_5874a9-cc\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"#national-contact-centre-anchor\"><div class=\"kt-infobox-textcontent\"><h4 class=\"kt-blocks-info-box-title\"><strong><strong>National Contact Centre<\/strong><\/strong><\/h4><\/div><\/a><\/div>\n\n<\/div><\/div><\/div>\n<div class=\"gb-grid-column gb-grid-column-511c4469\"><div class=\"gb-container gb-container-511c4469\"><div class=\"gb-inside-container\">\n<style>.kt-info-box3379_0e222b-92{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_0e222b-92{height:auto;align-self:stretch;}.kt-info-box3379_0e222b-92 .kt-blocks-info-box-link-wrap{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_0e222b-92{max-width:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box3379_0e222b-92 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box3379_0e222b-92 .kt-blocks-info-box-link-wrap{background:rgba(0,0,0,0);max-width:100%;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.kt-info-box3379_0e222b-92 .kt-blocks-info-box-media-align-top .kt-blocks-info-box-media-container{max-width:100%;}.kt-info-box3379_0e222b-92 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box3379_0e222b-92 .kt-info-svg-icon-flip, .kt-info-box3379_0e222b-92 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box3379_0e222b-92 .kt-blocks-info-box-media{background:#ffffff;border-color:var(--global-palette7, #eeeeee);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box3379_0e222b-92 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:15px;margin-bottom:0px;margin-left:15px;}.kt-info-box3379_0e222b-92 .kt-infobox-textcontent h4.kt-blocks-info-box-title{color:#323031;font-size:var(--global-kb-font-size-md, 1.25rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:-5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.wp-block-kadence-infobox.kt-info-box3379_0e222b-92 .kt-blocks-info-box-text{font-size:var(--global-kb-font-size-lg, 2rem);font-weight:bold;margin-top:50px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box3379_0e222b-92 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box3379_0e222b-92\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"#interpretation-services-anchor\"><div class=\"kt-infobox-textcontent\"><h4 class=\"kt-blocks-info-box-title\"><strong><strong><strong><strong><strong><strong>Interpretation Services<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4><\/div><\/a><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div id=\"vaccination-enquiries-helpline-anchor\" class=\"wp-block-group has-light-accent-grey-background-color has-background\" style=\"border-width:2px;border-radius:5px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\">Vaccination Enquiries Helpline<\/h2>\n\n\n\n<p>Contacting NHS Lothian<\/p>\n\n\n\n<p><strong>The NHS Lothian Vaccination Enquiries Helpline, 0300 790 6296 can be used for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>General enquiries about vaccination in Lothian.<\/li>\n\n\n\n<li>Requesting a BSL interpreter.<\/li>\n<\/ul>\n\n\n\n<p>The helpline is open Monday &#8211; Friday and closed on Saturday and Sunday. Calls may be charged at your standard network rate. Please check with your provider.<\/p>\n\n\n\n<p>The Vaccination Enquiries Team can also be contacted by email: <a href=\"mailto:loth.vaccenquiries@nhs.scot\">loth.vaccenquiries@nhs.scot<\/a><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.relayuk.bt.com\/\">Relay UK<\/a>&nbsp;<\/strong>is available when contacting NHS Lothian for people with hearing or speech difficulties.  NHS Lothian has no formal agreement with Relay UK, so please ensure you read&nbsp;<strong><a href=\"https:\/\/www.nhslothian.scot\/covid-19\/wp-content\/uploads\/sites\/12\/2023\/06\/Relay-UK-security-statement.pdf\">this privacy statement<\/a><\/strong>&nbsp;before using the service.<\/p>\n<\/div><\/div>\n\n\n<div class=\"gb-container gb-container-97da52ce\">\n\n<div id=\"national-contact-centre-anchor\" class=\"wp-block-group has-border-color has-standard-black-border-color has-light-accent-grey-background-color has-background\" style=\"border-width:2px;border-radius:5px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\">NHS Scotland Vaccination National Contact Centre<\/h2>\n\n\n\n<p>Booking and Rescheduling COVID-19 and Flu Vaccinations<\/p>\n\n\n\n<p><strong>The National Vaccination Helpline,<\/strong> <strong>0800 030 8013 can be used to:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rearrange and schedule COVID-19 vaccine appointments for individuals aged 5 and over.<\/li>\n\n\n\n<li>Rearrange and schedule flu vaccine appointments for individuals aged 18 and over.<\/li>\n<\/ul>\n\n\n\n<p>The helpline is open from 09:00 to 18:00 Monday to Friday, 09:00 to 13:00 on Saturday, and closed on Sunday.<\/p>\n<\/div><\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-a33c0e50\">\n\n<div id=\"interpretation-services-anchor\" class=\"wp-block-group has-light-accent-grey-background-color has-background\" style=\"border-width:2px;border-radius:5px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"interpretation-services-anchor\">Interpretation Services<\/h2>\n\n\n\n<p>Accessibility Options<\/p>\n\n\n\n<p><strong>Telephone Interpretation<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Available at all clinics and on our phone lines.<\/li>\n\n\n\n<li>Please inform our team member of your language needs.<\/li>\n\n\n\n<li>There is no need to arrange in advance of your appointment.<\/li>\n<\/ul>\n\n\n\n<p><strong>BSL Interpreters<\/strong><\/p>\n\n\n\n<p>Please arrange in advance by contacting the <a href=\"https:\/\/www.nhslothian.scot\/vaccinations\/contact-us\/#vaccination-enquiries-helpline-anchor\">NHS Lothian Vaccination Enquiries Helpline<\/a>.<\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vaccination Enquiries Helpline Contacting NHS Lothian The NHS Lothian Vaccination Enquiries Helpline, 0300 790 6296 can be used for: The helpline is open Monday &ndash; Friday and closed on Saturday and Sunday. Calls may be charged at your standard network rate. Please check with your provider. The Vaccination Enquiries Team can also be contacted by<\/p>\n","protected":false},"author":46,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/wholewidth.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-1757","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"scottsamson","author_link":"https:\/\/www.nhslothian.scot\/vaccinations\/blog\/author\/scottsamson\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"Vaccination Enquiries Helpline Contacting NHS Lothian The NHS Lothian Vaccination Enquiries Helpline, 0300 790 6296 can be used for: The helpline is open Monday &ndash; Friday and closed on Saturday and Sunday. Calls may be charged at your standard network rate. Please check with your provider. The Vaccination Enquiries Team can also be contacted by","_links":{"self":[{"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/pages\/1757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/comments?post=1757"}],"version-history":[{"count":36,"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/pages\/1757\/revisions"}],"predecessor-version":[{"id":4013,"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/pages\/1757\/revisions\/4013"}],"wp:attachment":[{"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/media?parent=1757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nhslothian.scot\/vaccinations\/wp-json\/wp\/v2\/categories?post=1757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}