{"id":692,"date":"2024-05-23T12:17:53","date_gmt":"2024-05-23T11:17:53","guid":{"rendered":"https:\/\/www.nhslothian.scot\/errs\/?page_id=692"},"modified":"2025-07-15T17:09:54","modified_gmt":"2025-07-15T16:09:54","slug":"key-performance-indicators-kpis","status":"publish","type":"page","link":"https:\/\/www.nhslothian.scot\/errs\/key-performance-indicators-kpis\/","title":{"rendered":"Key Performance Indicators (KPI\u2019s)"},"content":{"rendered":"\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top\" style=\"grid-template-columns:auto 20%\"><div class=\"wp-block-media-text__content\">\n<h1 class=\"wp-block-heading\">Key Performance Indicators (KPI\u2019s)<\/h1>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"275\" src=\"https:\/\/www.nhslothian.scot\/errs\/wp-content\/uploads\/sites\/13\/2025\/07\/SC_2col.jpg\" alt=\"NHS Scotland Logo\" class=\"wp-image-997 size-full\" srcset=\"https:\/\/www.nhslothian.scot\/errs\/wp-content\/uploads\/sites\/13\/2025\/07\/SC_2col.jpg 320w, https:\/\/www.nhslothian.scot\/errs\/wp-content\/uploads\/sites\/13\/2025\/07\/SC_2col-300x258.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure><\/div>\n\n\n\n<p><strong>National KPI\u2019s<\/strong><\/p>\n\n\n\n<p>There are national key performance indicators than the East Region Recruitment Service (ERRS) work towards for each stage of the recruitment process.<\/p>\n\n\n\n<p>The ERRS service work with hiring managers\u2019, the recruitment team and candidates to meet these targets.<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table><tbody><tr><td><strong>Stage of Process<\/strong><\/td><td><strong>National KPI (working days)<\/strong><\/td><\/tr><tr><td><strong>Vacancy Approved \u2013 Live<\/strong><\/td><td>3<\/td><\/tr><tr><td><strong>Live \u2013 Job Closing Date<\/strong><\/td><td>14<\/td><\/tr><tr><td><strong>Shortlisting \u2013 Interview<\/strong><\/td><td>4<\/td><\/tr><tr><td><strong>Invited to Interview \u2013 Interview Arranged<\/strong><\/td><td>10<\/td><\/tr><tr><td><strong>Interview Complete \u2013 Conditional Offer<\/strong><\/td><td>3<\/td><\/tr><tr><td><strong>Conditional Offer \u2013 Pre-employment Checks Complete<\/strong><\/td><td>28<\/td><\/tr><tr><td><strong>Pre-employment Checks Complete \u2013 Contract Issued<\/strong><\/td><td>3<\/td><\/tr><tr><td><strong>Vacancy Approved \u2013 Contract Issued<\/strong><\/td><td>88<\/td><\/tr><tr><td><strong>Vacancy Approved \u2013 Start Date<\/strong><\/td><td>116<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Local KPI\u2019s<\/strong><\/p>\n\n\n\n<p>The ERRS also have local KPI\u2019s for Service Now and email responses and we aim to respond to enquiries within two working days.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key Performance Indicators (KPI&rsquo;s) National KPI&rsquo;s There are national key performance indicators than the East Region Recruitment Service (ERRS) work towards for each stage of the recruitment process. The ERRS service work with hiring managers&rsquo;, the recruitment team and candidates to meet these targets. Stage of Process National KPI (working days) Vacancy Approved &ndash; Live<\/p>\n","protected":false},"author":55,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/widewidth.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-692","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"susannenewlands","author_link":"https:\/\/www.nhslothian.scot\/errs\/blog\/author\/susannenewlands\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"Key Performance Indicators (KPI&rsquo;s) National KPI&rsquo;s There are national key performance indicators than the East Region Recruitment Service (ERRS) work towards for each stage of the recruitment process. The ERRS service work with hiring managers&rsquo;, the recruitment team and candidates to meet these targets. Stage of Process National KPI (working days) Vacancy Approved &ndash; Live","_links":{"self":[{"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/pages\/692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/users\/55"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/comments?post=692"}],"version-history":[{"count":7,"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/pages\/692\/revisions"}],"predecessor-version":[{"id":1049,"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/pages\/692\/revisions\/1049"}],"wp:attachment":[{"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/media?parent=692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nhslothian.scot\/errs\/wp-json\/wp\/v2\/categories?post=692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}